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FAQ's


» I can buy cheaper alarms else where, so why should i buy from Security Select?
Many security companes in Australia offer low prices or 'package deals' on new Security Alarm Systems, but these low prices are often a reflection of the low quality hardware used, and in most cases can include cheap imported accessories which have a high failure rate.

Security Select only use quality hardware and equipment so that you will save money in the long run and have a reliable, trouble free system.

» Does a home security system really reduce the likelihood of being burglarised?
Yes. Studies reveal that homes with monitored home security systems were three times less likely to be burglarised. Another study placed the risk at 15 times less likely to be burglarised.

» Why do I have to service and maintain my alarm system?
Under Australian Standards, your alarm system has to be regularly serviced in order to class it as being a Category A system. Even if you have alarm monitoring, without a Category A classification you won't get a police response. read more >

» What if i have a pet, will it trigger the alarm?
Security Select have the latest design in pet motion sensors, which can be programmed to allow for pet movement. Detection sensors are now designed in an attempt to detect only human intruders. A sensor can be programmed not to alarm if the object is less than a specific size or temperature. Angling sensors up also can help to minimise false alarms caused by pets.

» If my alarm is activated, how long will it take before the patrol guard gets here?
Patrol Guards are dispatched immediately upon receiving an alarm signal, should it be part of your response plan. Arrival times vary according to location and traffic conditions, however the industry standard is approximately twenty minutes and most companies achieve this.

» What if my phone line is cut?
Signature Security Group offers "wireless" options for monitoring. If your telephone line is cut, using Dual Path technology, the signal from your alarm will be carried by either a radio signal or a cellular signal to the Signature Monitoring Station.